One side is lower than the other
An uneven door can signal cable, drum, spring or track trouble. Stop operating it rather than forcing it closed.
Frayed or broken cables can make your garage door tilt, jam, or hang dangerously. Tolbert Garage Door helps homeowners diagnose lift cable damage, related spring problems and door balance issues.
These are symptoms, not a diagnosis. A professional inspection is the safest way to identify the cause.
An uneven door can signal cable, drum, spring or track trouble. Stop operating it rather than forcing it closed.
Metal strands near drums or bottom brackets should be inspected without touching or pulling the cable.
Cable tension and the spring counterbalance work together. A replacement cable alone may not solve the underlying issue.
There is no trip charge for an on-site estimate in our service area. Our team reviews the door, explains options and confirms scheduling with you before work begins.
Keep people and vehicles clear. Do not pull the emergency release if the door is open, crooked, or unsupported.
A technician checks both cable assemblies, drums, spring condition, track alignment and door weight balance before recommending repairs.
Once repaired, travel, track engagement, safety sensors and opener function should be checked before regular use resumes.
Do not attempt to wind drums, tension springs or adjust bottom brackets. Lift cables work under significant mechanical tension and require appropriate tools and training.
Yes. Spring problems can change the door's balance and may coincide with cable damage or slack. An on-site inspection can identify the cause.
Tolbert Garage Door offers free on-site estimates with no trip charges across its DFW service area. Our team confirms the visit after receiving your request.
Use the secure Jobber form to request a free on-site estimate. This is a request, not a confirmed appointment; our team follows up to arrange a time.